Product: Academy Sports And Outdoors Customer Care Clear all filters (55 of 55 reviews match)
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I went to the Hamilton place store in Chattanooga, tn.Today to purchase a grill and merely had a question as to where to find a rod rack I had seen online. The guy at the fun counter had a customer so I patiently waited. Once he was finished he completely ignored me. I...
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2.0
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Academy Sports And Outdoors Customer Care
#1206861
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I purchased a firearm and wanted to do a split payment.The cashier acknowledged my request and instructed me to insert my card. The full amount was taken off of my debit card which I didn't want to happen because not all the funds were in my one account. (Ballin on a...
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3.1
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Academy Sports And Outdoors Customer Care
#1200188
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Today, 2/9/2018.As of any other time I go to academy in Abilene Texas. No one asked if I needed any help. I was interested in a pair of shoes. Could find a price, could find any boxes with the shoes. So I asked this young men about the shoes. I asked how much was the...
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Academy Sports And Outdoors Customer Care
#1186575
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Went to purchase shotgun shells in Tupelo, MS, for my son to use last weekend of youth duck hunting.I specifically asked clerk in the gun section for help because I did not know what to get other than steel shot for a 20 gauge. The clerk selected shells that were size...
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1.6
Product
Academy Sports And Outdoors Customer Care
I didn't like
  • Misrepresentation of the product
#1184865
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I have shopped at Academy Sports for the last 12 years.I have purchased items totaling in the five digit range. For guns alone, I have purchased approximately $6000 worth. I have used Academy to purchase martial arts supplies, fitness gear, clothing, footwear, along...
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Anonymous
Anonymous

Well I’m right here buddy and I’m not any kind of competition I wouldent be afraid to bet 500 dollars that 80 percent of these post are true. Academy sports is awful when it c...

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Academy Sports And Outdoors Customer Care
#1171254
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Academy Sports And Outdoors - Customer service sucks

Called at 330 pm to report a missing item its now 530pm and im still on hold as i write this review. Worst company ever and sadly its not my first miserable
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
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Academy Sports And Outdoors Customer Care
#1147026
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I attempted to place an order on 12 December 2017.I made it through the shipping and billing portion with no issues. Upon arriving at the “review order” tab, I was prompted that my order could not be completed and to contact my bank. I called my bank and was notified...
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Academy Sports And Outdoors Customer Care
I didn't like
  • Bad customer service
#1146350
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Academy Sports And Outdoors - Negative experience with a check out associate

I went into the Easley, SC Academy on Sat December 9, 2017 and was treated rudely by a check out lady. I chose not buy and walked out. I told the manager on the way out and he back her up. I am concerned and as a parent and a sponsor for a local youth sports association, I can not recommend Academy.
1.0
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Academy Sports And Outdoors Customer Care
#1145888
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Been trying to get thru for several days had a merchandise credit it pulled up the balance once then the day was going to use it wanted to make sure had the correct about before going there so check it again and it said had to call the 888 number after waiting for...
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Academy Sports And Outdoors Customer Care
#1142801
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Purchased several items at Lake Mary, Florida, store on 22 Nov 2017.Ask cashier if company offered a military discount (as does stores such as Lowe's and Home Depot). Cashier stated military discount was only offered for the the first two weeks of the month. This is a...
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Anonymous
YouThinkMillennialsAreEntitled

They did a military discount at the beginning of November. It’s not an ongoing policy, but it was heavily advertised for the first two weeks of November. You’re not really ent...

Anonymous
William

I'd have more sympathy for you if you would have refrained from using such terms as "stupid" "dumb" and "disrespect" ( a ghetto made up slang piece ).Next time learn the polic...

Product
Academy Sports And Outdoors Customer Care
I didn't like
  • Military discount policy and website
#1136687
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