Product: Academy Sports And Outdoors Shipping Service Clear all filters (24 of 24 reviews match)
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Academy Sports And Outdoors - Online order sent damaged

Their business ethics and Customer service are horiible. They still after 8 days have ignored my request to send out a new part for the bench I ordered. They got my money so they are good. Unfortunately never ordering from this horrible company again
1.2
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Academy Sports And Outdoors Shipping Service
#1168882
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I ordered some boots for my daughter and then immediately found them for $15 less on Amazon. There was no way for me to get back to the order I had placed a mere few minutes before that to cancel it, and so I called their "Customer Service" department, where I was on...
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Academy Sports And Outdoors Shipping Service
#1143839
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Academy Sports And Outdoors - Ordered item online wrong item sent

I ordered an under armour hunting mask and they sent a magellan mask. After reaching out for support they said they sent you that mask because they were out of stock with the other mask. Options was to get refund or drive an hour to return mask.
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Academy Sports And Outdoors Shipping Service
#1139845
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On August 6th, I ordered a college flag. After not receiving the order after two weeks, I called Customer Support. I was told the order was sent to Page, AZ and not Panama City, FL. I was told the order would be going out that day. After several days and no package, I...
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TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780

1.0
Product
Academy Sports And Outdoors Shipping Service
I didn't like
  • Ability to execute online order
#1091215
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HORRIBLE CUSTOMER SERVICE! I purchased a jacket online. It took 2 weeks to get a shopping confirmation which is a long time and oddly it didn't come with a shipping tracking information. It took over a week to get here. Opened the package and they sent me wrong size!...
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1.0
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Academy Sports And Outdoors Shipping Service
#976967
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Ordered a meat scale that was supposed to arrive in 3 to 5 days it has been three weeks and still no scales I tried calling the customer service 5 different times and 20 to 45 minutes on hold each time I just gave up I hope I get my scales soon I just keep checking the...
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Academy Sports And Outdoors Shipping Service
#974701
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I ordered a Mens Utilizer Jacket for Christmas on December 5th, 2016, Its' December 15th, 2016 and I have still not received it.I called customer service 4 times; by the 2nd call I was given a usps tracking number; however usps never received the item; by the 3rd call...
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2.2
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Academy Sports And Outdoors Shipping Service
#973707
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My husband ordered three items on Black Friday and paid for the order using Pay Pal.Part of the order arrived and after two weeks, I called to check on the remaining items on the order. First phone call with Academy after a 25 minute wait time, was that there was an...
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1.0
Product
Academy Sports And Outdoors Shipping Service
I liked
  • Large selection
I didn't like
  • Customer service dishonest
#971818
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Ordered Christmas Present for great grandson online 12-7-2016 order went through, charges pending on credit card, and receipt of order submitted confirmation.Web page said item delivered in 3-5 days. On 12-11 went online to live chat and requested update and was...
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1.0
Product
Academy Sports And Outdoors Shipping Service
#971708
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I ordered a electric smoker on Nov 24. The website said 1-2 days until shipping. 1 week later they sent and email with tracking number but it was never sent. FedEx said it was never picked up because there was never a product. Contacted Academy 3 times and got the...
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1.0
Product
Academy Sports And Outdoors Shipping Service
I didn't like
  • It sucked
#971356
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