Contact Academy Sports And Outdoors Customer Service
Academy Sports And Outdoors Phone Numbers and Emails
Toll-Free Number:
-
(888) 922-2336
Legal Department:
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(281) 646-5200
Academy Sports And Outdoors Emails:
How to Contact Academy Sports And Outdoors Customer Service?
Most Popular Number:
| Total calls: 2 085 | Issues resolved: 70 | Last call: Dec 9, 2024 |
Academy Sports And Outdoors Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Academy Sports And Outdoors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Academy Sports And Outdoors is 8889222336. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 82% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Academy Sports And Outdoors may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Academy Sports And Outdoors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Academy Sports And Outdoors is 8889222336. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 82% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Academy Sports And Outdoors may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call Academy Sports And Outdoors mainly because of cards, shipping and delivery.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Academy Sports And Outdoors is customerservice@academy.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Academy Sports And Outdoors Website:
Academy Sports And Outdoors Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Academy Returns Center
6049 Fulton Industrial Blvd
Suite C, Dock 31 and 32
Atlanta, GA 30336
Hours:
Monday - Saturday: 08:00 – 22:00
Sunday: 09:00 – 20:00
How Good is Academy Sports And Outdoors's Customer Service?
Summary of Academy Sports And Outdoors Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Academy Sports And Outdoors?
Payments and Charges Question:
- “To pay bill”
- “I was charged a different price for the gun that was online”
- “Order that I was double charged for”
Cards Question:
- “Pay Academy credit card”
- “Never did get my credit card”
- “Lost card”
Shipping and Delivery Question:
- “Missing order”
- “What is Order delivery date”
- “What is at the store and I thought that my order it was being shipped to me I'm in New Jersey”
Request for Information Question:
- “Items I recently purchased are cheaper now can I get a credit”
- “Place order”
- “Order status”
Product/ Service Question:
- “Buy a Glock 45 mos”
- “Damaged item”
- “Order product”
Return/ Replace Question:
- “Change shipping address on order”
- “Battery replacement”
- “Return”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel order”
- “Cancelar pedido”
Account Question:
- “I need my account number.”
- “Get into m acct”
- “Locked out of employee account”
Refund Question:
- “Refund”
- “My refund”
- “Refund for item cancelled by Academy”
Employment Question:
- “W-2”
- “W2”
- “Payroll”
Staff Question:
- “Poor service”
- “Disappointed in service”
- “Disappointed in service. Treated very bad and they have been following me around. They won't won't confront me or ask if I need help and I spend hundreds weekly at this place”
Website/ Application Question:
- “I just ordered recently off the academy site and now I look back on the tab and my account is gone and I cannot login I have the picture of the order being placed but cannot login with my email”
- “Trying to place an order online”
- “Trying to order more than one shirt and the website will not let me”
Other Question:
- “Unavailable to get 10 percent off as promised”
- “Devoluciones”
- “Cant make am order”
Compare Academy Sports And Outdoors Customer Service To
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